OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
215 ratings and 84 comments received in the last 90 days.
23 December 2021
I was kept up to date through the full process
23 December 2021
Very satisfied, Theo couldn't of done anymore for us!
17 December 2021
Both Darren Nicholas and Marc Haines were terrific and answered all our questions and provided excellent customer service
15 December 2021
The handover with accompanying videos was vey good for what appears to be a complex vehicle.
06 December 2021
Simply because the service was excellent, efficient, friendly and professional
02 December 2021
Everything was very good.
01 December 2021
Even though Darren was not there Nick really looked after me
30 November 2021
Professional hand over
29 November 2021
Clean welcoming environment and pleasant staff
18 December 2021
speaks for itself
15 December 2021
Always polite and efficient
14 December 2021
Friendly, helpful staff and deliver as per what they say they will.
14 December 2021
All of the staff were friendly & professional an the service was completed very quickly.
12 December 2021
Good quality service
10 December 2021
Very polite, professional service locally
08 December 2021
I don't believe they could have done better
05 December 2021
Fantastic staff and service
04 December 2021
Good communication during the process of booking the service, keeping me updated and collection. Friendly and professional staff with good knowledge and I like the video inspection by the technician.
04 December 2021
Please see above, Jardine looked after me very well.
02 January 2022
Darren kept me informed throughout and proactively to deliver a solution to get my car to me as soon as he could