OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
217 ratings and 83 comments received in the last 90 days.
13 June 2022
Darren Nicholas was very professional from start to finish whilst we were at the dealership,
10 June 2022
It was a great experience, smooth and easy. The coffee was decent too :)
06 June 2022
Excellent service overall.
31 May 2022
In difficult times, kept me informed and over delivered
19 May 2022
Good attentive customer service
18 May 2022
As always car was prepared to a great detail with extra touches just for me. Fantastic service that make the experience extra special.
10 May 2022
The specialist could have been more informative over the overview of the new system
09 May 2022
Matt Clear has been on the end tge phone whenever I have had any questions or just to let me know how things are progressing
04 May 2022
All went smoothly, everything prepared ready and team were helpful in making sure we were happy with our new car
12 June 2022
Completely satisfied, they are easy to deal with
11 June 2022
Prompt work
11 June 2022
Work completed on time and kept informed by service reception.
11 June 2022
Friendly reception, knowledgeable staff, and excellent communication.
11 June 2022
Again the work was completed very quickly and I was kept fully informed.
09 June 2022
Brilliant service
08 June 2022
Outstanding service from all concerned.
06 June 2022
Customer feedback taken into account, leading to a cost saving
06 June 2022
The lady that dealt with my service was top notch.
03 June 2022
very efficient and helpful
13 June 2022
Good understanding of me as a customer